At TapIndiaa, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
We accept returns under the following conditions:
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Eligibility for Return: Returns are only accepted for defective, damaged, or incorrect items.
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Timeframe: You must initiate a return within 7 days of receiving the product.
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Condition of Items: The product must be unused and in the same condition as received, with the original packaging and receipt or proof of purchase.
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Customized or Personalized Products: Customized or personalized items are non-returnable, unless they are defective or damaged upon arrival.
To initiate a return, contact us at tapindiaa@gmail.com with the order number, details of the issue, and supporting images if applicable.
2. Refunds
Refunds are processed under the following terms:
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Verification: Once we receive and inspect the returned item, we will notify you about the status of your refund.
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Approval: If your return is approved, a refund will be initiated to your original payment method within 7-10 business days.
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Deductions: Shipping costs are non-refundable unless the return is due to our error (e.g., defective, damaged, or incorrect items).
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at tapindiaa@gmail.com with your order details.
4. Non-Returnable Items
The following items are not eligible for return or refund:
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Customized or personalized products.
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Products damaged due to improper handling or use by the customer.
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Items returned after the 7-day return window.
5. Shipping Returns
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Return Address: [ In front of Bellevue Hotel, B-106, City Center, Patel Nagar, Gwalior, Madhya Pradesh 474011]
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Shipping Costs: You will be responsible for paying shipping costs for returning your item unless the return is due to an error on our part.
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Tracking: For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost during return shipping.
6. Cancellations
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Orders can be canceled only if they have not yet been processed or shipped. Contact us at support@tapindiaa.com to request a cancellation.
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Refunds for canceled orders will be processed to the original payment method within 7-10 business days.
7. Contact Us
For further assistance regarding returns, refunds, or exchanges, you can reach out to us:
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Email: tapindiaa@gmail.com
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Phone: [9755609101]
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Address: [ 474001, city center, Gwalior (M.P)]
Thank you for shopping with TapIndiaa. We value your trust and strive to make your experience seamless!
